Frequently Asked Questions

What is HeyAI?

AI for your whole org, in Slack. One flat rate, top-tier models, zero friction. Built by a startup CTO for other CTOs who need org-wide AI adoption but spend 90% of their time on engineering.

Why should a busy CTO care about this?

You're probably getting asked "what's our AI strategy?" but you spend 90% of your time on engineering—not evangelizing AI to other departments.

HeyAI lets you check that box without becoming a full-time AI champion. Set it up once (2 minutes), announce it, done. No training, no seat licenses to justify, no API management.

Low effort, low cost, low risk. If it doesn't work, you're out $30-200/month.

Why not enterprise ChatGPT?

Adoption is slow outside engineering when people have to learn a new tool. Per-seat pricing means paying for barely-used seats.

HeyAI is in Slack (where people already are) and one flat rate (so someone using it once a week still creates value). Plus it's cheap enough to just try.

For CTOs who need org-wide AI but can't champion it across every department. Make it available, make it easy, make it cheap.

How do I set it up?

Setup takes just minutes:

  1. Sign up for a HeyAI account
  2. Connect HeyAI to your Slack workspace with a single click
  3. Start chatting with AI immediately—no API keys or configuration needed!

That's it! We handle all the technical details, billing, and model selection behind the scenes so you can focus on getting work done.

How does it work?

Once set up, HeyAI becomes available to all of your Slack workspace users. They can interact with it in two contexts:

  1. Direct messages to the HeyAI app. These are only visible to the user sending the messages.
  2. Tagging @heyAI from any channel that HeyAI has access to (and you can always invite it to a channel if it isn't in there yet).

HeyAI uses Slack threads as its chat threads. It will reply in a thread, and if you want to keep the same conversation going with the same context, you should reply back in that thread as well.

Two more things to note:

  1. If you tag HeyAI in a reply, or a thread that's already gotten going, it will receive all the previous context from that thread. So feel free to use it to summarize a thread or answer a question that was asked above the message you're sending to HeyAI as long as it's in the same thread.
  2. If you start or add to a thread with @heyAI from a channel, it will respond in that thread, but it won't keep responding to future messages in the thread without being at-mentioned (with @heyAI) each time. Sometimes, you want HeyAI to keep talking to you, but other times you just want it to pop in and then get out of the way.

How much does it cost?

Simple tiered pricing for your entire organization:

  • $30/month for organizations with fewer than 50 people
  • $200/month for organizations with 50 or more people

No per-user fees. Simple org-wide pricing enables friction-free adoption—which is the whole point.

One person saves one hour per week? It pays for itself. Org-wide adoption? Massive value, tiny cost. View pricing or start free trial.

What data can HeyAI access?

HeyAI only accesses Slack conversations where it has been explicitly added or mentioned. Specifically:

  • Direct messages sent to the HeyAI bot
  • Messages in channels where HeyAI has been added
  • Thread context when HeyAI is mentioned

We do not access any other Slack messages, channels, files, or conversations. Your team's other communications remain completely private.

In the future, we may offer optional features to share additional internal data (like documents or wikis) to enhance search capabilities. Any such features will be entirely opt-in with full control over what you share.

Can HeyAI do internet research?

Yes! HeyAI can access the public internet to provide comprehensive, up-to-date answers. This includes:

  • Web searches for current information
  • Deep research across multiple sources
  • Access to publicly available articles and resources

The best part? It all happens automatically. The AI determines when internet research is needed and does it seamlessly—you just ask your question and get the answer. No toggles, no modes, no complexity.

Do I need to configure different modes or features?

Nope. HeyAI is designed to be completely simple and automatic.

When you ask a question, the AI automatically determines the best way to answer it—whether that means using its knowledge base, searching the internet, doing deep research, or any combination. You don't need to toggle switches, select modes, or manage settings.

This simplicity is intentional. For non-technical users (the people who need AI adoption most), complexity is a barrier. HeyAI just works.